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TERMS &
CONDITIONS

Disclaimer: By renting our floral arrangements you understand that though some of these flowers look real, and are named after real flowers, some of them are in fact artificial, and therefore only resemble the real flower for which it is named after, or referred to. 

Substitutions: Permanence Rentals reserves the right to make substitutions in the event the flowers or decor received are not of the quality suitable to wedding/event. The integrity of the proposed look and color scheme will be maintained and flowers of equivalent value will be used. Permanence Rentals will inform you if a dyed flower is being used and will not be held liable for staining to any garments due to their usage.

Terms: At the time of the initial retainer, adjustments can still be made to the invoice. Large additions and subtractions are accepted up until the balance is paid in full. There is a guaranteed minimum payment of 85% of the original proposal. Any liability on the part of Permanence Rentals is limited to the full refund of monies paid minus the retainer fee.

Price is for 1 setup/location only. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else. If you need any item moved from the ceremony, to the reception, or anywhere else. An additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through normal doorways. They have to be dissembled, which will require our movers and/or florist to remove the florals, dissemble the item, transport it to the new location, then reassemble, and re-apply the florals. We require our own team to move any items. This is due to insurance reasons, which will not cover anyone outside out team to handle our items.

Please be sure to check with your venue to confirm our rentals will fit in the desired space.

 

Product Handling: No rentals can be left outside overnight, including the altars, arches, or backdrops of any kind, as well as all floral arrangements. The arches cannot be in the rain due to damage. If there is rain coming and the arch is outside we will come get the arch early.  No one is allowed to transport, take-down, or move our product without prior written approval.

Any damage incurred to our product beyond natural wear while renting our items will be charged to your card in the amount of 2 times the rental price of the item. If an item is not returned within the rental agreement period of time, you will be charged 4 times the rental cost of the item and will be allowed to keep the item. Your credit card information is safely stored and will be deleted once the items are returned. 

Venue and Location Limitations: Permanence Rentals is limited by the rules and guidelines of the location(s) and site management. Negotiation with the officials for moderation of guidelines is the responsibility of The Customer; Permanence Rentals will offer technical recommendations only. Reimbursements will not be made for unused items due to venue limitations not communicated to Permanence Rentals.

Permanence Rentals reserves the right to cancel this contract if at any time Permanence Rentals feels that the obligations cannot be met. Permanence Rentals will credit the amount paid, minus any actual costs incurred up to that point that Permanence Rentals informs you.

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules [including the Optional Rules for Emergency Measures of Protection]. The arbitration hearing shall take place in Costa Mesa, California before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Privacy Policy

At Project Permanence LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or services.Information Collection:We may collect personal information such as your name, email address, phone number, and event details when you interact with our website or contact us for inquiries, bookings, or purchases.Information Usage: We use the collected information to process your orders, communicate with you about your bookings, provide customer support, improve our services, and send you promotional offers or updates if you opt-in. Data Protection:We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Third-Party Disclosure:We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential. Cookies:Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect some functionalities of our website.Consent:By using our website or providing us with your personal information, you consent to our Privacy Policy and the collection, use, and disclosure of your information as described herein.Policy Updates:We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.Contact Us:If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at hello@projectpermanence.com.Last updated: March 1, 2024.

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